Required skills

communication skills to

clarify workplace instructions and determine job requirements

gain information from appropriate persons and assistance as required

learning skills to identify sources of information assistance and expert knowledge

literacy skills to

read interpret and follow information on written job instructions specifications standard operating procedures charts lists drawings and other applicable reference documents

follow workplace documentation such as codes of practice or operating procedures

document work performed during troubleshooting operations

numeracy skills to assess tolerances and apply accurate measurements

planning and organising skills to ensure tasks are completed within an acceptable timeframe

problemsolving skills to seek information and assistance as required

selfmanagement skills to

select and use appropriate equipment materials processes and procedures

follow workplace documentation such as codes of practice or operating procedures

teamwork skills to apply knowledge of own role to complete activities efficiently to support team activities and tasks

technical skills to use tools and equipment relating to troubleshooting processes

technology skills to use technology to collect and provide information

Required knowledge

WHS regulations requirements equipment and material and personal safety requirements

identification of basic automotive systems

basic troubleshooting techniques and processes including

customer questioning skills to identify vehicle system in which fault lies

use of simple diagnostic charts

procedures for reporting and documenting findings

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge

A person who demonstrates competency in this unit must be able to

observe safety procedures and requirements

select methods and techniques appropriate to the circumstances

identify a range of basic automotive faults

conduct troubleshooting procedures according to workplace manufacturer and component supplier requirements

complete workplace documentation according to workplace requirements

Context of and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting

Assessment is to occur

using standard workplace practices and procedures

following safety requirements

applying environmental constraints

Assessment is to comply with relevant

regulatory requirements

Australian standards

industry codes of practice

The following resources must be made available for the assessment of this unit

workplace location or simulated workplace

vehicles and components with basic faults relevant to the qualification being sought

equipment appropriate for the troubleshooting of basic automotive faults

specifications and workplace instructions

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application

Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients

Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed

Questioning techniques may include:

Workplace health and safety (WHS) requirements may include:

Troubleshooting process options may include:

Fault may include: